Consultation & Planning: Meet with clients to determine their travel needs, budget, and interests to create customized itineraries.
Booking & Coordination: Secure reservations for flights, hotels, cruises, tours, and ground transportation using Global Distribution Systems (GDS) like Sabre or Amadeus.
Specialized Advice: Provide expert insights on destinations, local customs, weather, currency, and "off-the-beaten-path" attractions.
Documentation: Assist clients with necessary travel documents, including visas, passports, and health/safety protocols.
Problem Solving: Act as the primary point of contact if travel issues arise (flight cancellations, delays, or booking errors) and resolve them quickly.
Sales & Growth: Meet sales targets by promoting vacation packages, travel insurance, and upgrades.